Warranty Information
At EnnovaNest, we stand behind the quality of our products. To ensure your satisfaction, we offer a 30-day warranty on all items. Here’s what you need to know:
- Coverage: The warranty covers manufacturing defects, such as issues with materials or craftsmanship.
- Exclusions: The warranty does not cover wear and tear, accidental damage, misuse, or modifications to the product.
- How to Claim: If you encounter any issues within the 30-day period, please contact our customer support team at support@ennovanest.com with your order details and a description of the issue.
- Process: Our team will review your claim and, if approved, offer a repair, replacement, or refund.
Care Instructions
To keep your furniture and decor items in pristine condition, follow these care tips:
- Cleaning: Use a soft, dry cloth for regular dusting. For fabric upholstery, use a fabric-safe cleaner and vacuum regularly.
- Avoid Sunlight: Direct sunlight can cause fading. Place furniture away from direct sunlight or use curtains to protect it.
- Temperature: Keep furniture in a stable environment. Excessive heat or humidity can damage certain materials.
- Handling: Avoid dragging furniture to prevent damage to the floor and the furniture itself. Lift or use felt pads under heavy items.